Lang House on Main Street Bed and Breakfast (hereinafter, “Lang House”, “us”, “we”, or “our”) is a United States based business which complies with applicable U.S. and International laws and regulations regarding your personal information collected and used by Us. This Privacy Policy explains how we protect your information gathered via the Web pages of the langhouse.com website (the “Website”) or any other mode of interacting with you relating to Lang House communications, such as online or offline newsletters and magazines, that reference this Privacy Policy (“Communication”). By using the Website or continuing to receive Communications, you agree to the use of such information in accordance with this Privacy Policy.

For our European guests, we adhere to the General Data Protection Regulation (GDPR) (EU) 2016/679. Please refer to the GDPR Data Protection Guide at the end of this Privacy Policy for further details.

Lang House has adopted reasonable physical, technical and organizational safeguards which guard against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the personal data in our possession. Customers and visitors will be promptly notified in the event of any known unauthorized access to, or use of, personal data.

We may amend this policy at any time by posting a revised version on our website. Please check back occasionally for updates and feel free to contact us regarding our privacy policy via email at innkeeper@langhouse.com.

Collection and Storage of Personal Data

We may collect personal information when you interact with the Website, such as if you choose to register or create a user profile on the Website (e.g., to gain access to specific content, make a reservation, respond to a survey or request communications about specific areas of interest), or otherwise provide it to us. Depending on the specific Communication you are receiving, or the Web page of the Website you are using, such information may consist of your name, job title, company address, email address, telephone and fax numbers, correspondence with you, which newsletters you subscribe to, and other information you provide to us.

As we are a place of public accommodation, we must collect certain personal data so as to be able to deliver accommodations in a safe and legal way for you and us and in line with applicable regulations.

We never knowingly collect personal data for children under 16. If we become aware that we have such information, we shall delete it.

We never use personal data for profiling purposes.

We never sell personal data that we have received.

If you wish to update, remove, or add to the information collected by our website or held by our marketing team, you may submit your request on our website or by email to innkeeper@langhouse.com.

Customer Access to Data Requests

If a customer asks for their personal data, we will provide it free of charge.

Visiting Our Website

By visiting and using our website, you consent to the collection and use of your personal data as described herein. If you do not agree with the terms set herein, please do not visit and use this website. If required by applicable law, we will seek your explicit consent to process personal data collected or volunteered by you. Kindly note that your agreement to give consent is at your discretion.

Cookies

Like many other websites, our Website uses “cookies”:

In order to provide you with a more personalized and responsive service we need to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.

Whenever you use this Website, information may be collected through the use of cookies and other technologies. By using this Website you agree to our use of cookies. You can deactivate and block cookies by configuring your browser settings accordingly.

How to control cookies

You can control acceptance of cookies by modifying your Internet browser preferences. You have the ability to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that, if you choose to block all cookies (including essential cookies) you may not be able to access all or part of our site and may be unable to use those services or engage in activities that require the placement of cookies.

For more detailed information on how to control cookies you may wish to visit www.allaboutcookies.org

Note, however, that some or all of the Website’s functions may not be available when you disable cookies.

Email Marketing

We operate an email mailing list program used to inform consented subscribers about news, specials, and events. Users subscribe through an online automated process where they give their explicit permission. The subscriber’s personal details are collected, processed, managed and stored in accordance with this Privacy Policy.

Email marketing messages may contain tracking beacons, tracked clickable links, or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to the customer’s engagement, geographic, and demographics. Through our emails you may unsubscribe or opt-out at any time.

Subscriptions to Newsletters

Our customers are informed regularly by means of a newsletter about offers, specials and events. The customer may only receive our newsletter by (1) having a valid e-mail address and (2) the customer consents to the subscription.

The personal data collected as part of a registration for the newsletter is only used to send our newsletter. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the customer at any time. The consent to the storage of personal data, which the customer has given, may be cancelled at any time. To unsubscribe to our newsletter, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time by email or in writing.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout our website.

We cannot guarantee or verify the contents of any externally linked website. Visitors to our website should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links.

ADA Compliance

We are moving to get our website ADA accessible for people with disabilities. We will be implementing the guidelines and conducting tests on a regular basis. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on www.langhouse.com, please contact us.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Lang House on Main Street Bed and Breakfast
360 Main Street Burlington, VT 05401
802-652-2500 | 877-919-9799
innkeeper@langhouse.com
https://www.langhouse.com/

GDPR Data Protection Guide

We take our responsibilities under the GDPR seriously. If you have any questions or concerns, please contact the Controller at the contact information provided below.

1. Controller

The responsible authority (“Controller”) for all personal data processed by us is

Lang House on Main Street Bed and Breakfast
360 Main Street Burlington, VT 05401
802-652-2500 | 877-919-9799
innkeeper@langhouse.com
https://www.langhouse.com/

2. Cookies

Like many other websites, www.langhouse.com (the “Website”) uses “cookies”:

In order to provide you with a more personalized and responsive service we need to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.

Whenever you use this Website, information may be collected through the use of cookies and other technologies. By using this Website you agree to our use of cookies. You can deactivate and block cookies by configuring your browser settings accordingly.

How to control cookies

You can control acceptance of cookies by modifying your Internet browser preferences. You have the ability to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that, if you choose to block all cookies (including essential cookies) you may not be able to access all or part of our site and may be unable to use those services or engage in activities that require the placement of cookies.

To disable cookies:

  • If you are using Internet Explorer 8.0+:
    • Go to “Tools” in the menu bar and then click on “Internet Options”
    • Click on “Privacy” Tab on top
    • Move the slider up to the “Block all the Cookies” setting
  • If you are using Firefox 4.0+:
    • Go to “Tools” in the menu bar
    • Click on “Options”
    • Click on “Privacy Tab”
    • Disable the box that says “Tell websites I do not want to be tracked”
  • If you are using Google Chrome:
    • Go to “Tools Menu”
    • Click on “Settings”
    • Click on “Advanced Settings”
    • Click on “Privacy/Content Settings”
    • “Cookies” should be selected. Once done select “Block third party cookies and site data”
  • If you are using Safari 5.0:
    • Choose Safari > Preferences and click “Security.”
    • In the “Accept Cookies” section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (looks like a question mark). If you have set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Always. When you’re done with the page, turn off cookies again and remove the page’s cookies.

For more detailed information on how to control cookies you may wish to visit www.allaboutcookies.org

Note, however, that some or all of the Website’s functions may not be available when you disable cookies.

3. Google Analytics

The Website uses Google Analytics, a web analysis service of Google Inc., USA (“Google”).

Google Analytics uses cookies. The information generated by the cookie of your use of this website is generally transferred to a server operated by Google in the USA and stored there. Because we have enabled IP anonymization on this website, your IP address will however first be truncated by Google if you are within a Member State of the European Union or any other member state of the European Economic Area Agreement. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On our behalf, Google will use this information to analyze your use of the website with the aim of generating reports on website activities and providing the website operator with other services associated with website use and Internet use.

Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics within the European Union is Art. 6 para. 1 lit. f GDPR. The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

The IP address transferred by your browser as part of Google Analytics will not be merged with other data from Google.

You can also prevent the transfer of data generated through cookies and relating to your use of the Website (including your IP address) to Google and the processing of this data by Google Analytics by downloading and installing a browser plug-in available from the following link: (http://tools.google.com/dlpage/gaoptout?hl=en). Opt-out cookies prevent the future collection of your data when you visit this website.

More information about the conditions of use and data privacy can be found at https://support.google.com/analytics/answer/7124332?hl=en or
https://www.google.de/intl/en/policies/.

4. Contact Forms

If you send us a request via one of our website Contact Forms, we process the provided data exclusively for answering your request. Within the European Union, the legal basis is to be found in Art. 6 para 1 lit b) GDPR.

5. Newsletters

If you have agreed to receive our newsletters (email or otherwise), we will use the data you gave us in this context (generally: your name, your company, and your email address) exclusively for producing and sending the newsletter to you (legal basis within the European Union: Art. 6 para 1 lit b) GDPR). You have the right to withdraw your consent at any time by regular mail, fax or email.

6. Disclosure of information to third parties

We may provide your personal information to other members of our network in order to provide you with information that could be of interest to you and conduct market or other research. Your personal information may also be disclosed to members of our network and other third parties in order to respond to your requests or inquiries; as required by law; or where those parties handle information on our behalf, such as for payment processing purposes.

7. Use and Retention

We collect and use your personal information with your consent to provide you with access to the Website or where we have a legitimate business interest in or other legal basis for, such collection and use. The personal information you submit to us may be used to manage our relationship with you, including any of your requests, or to customize or improve the Website and related services offered to you.

We retain personal information as necessary for the duration of the purpose outlined in this Privacy Policy. Notwithstanding the duration of the purpose, we may retain your information if necessary to comply with our legal or professional obligations, enforce our agreements, or resolve disputes.

8. Your Rights

For all personal data collected in Europe, you have, according to Art. 15-20 GDPR, the right to request access to and rectification, erasure of personal data, restriction of processing concerning the data and data portability, as well as the right to lodge a complaint with the supervisory authority.

If you choose to register on the Website, you may access your user profile, correct and update your details, or unsubscribe at any time. If you have any problem accessing your profile or would like to request a copy of your profile, please contact us.

Under applicable law, you may have the right to access or obtain a copy of the personal information that we have collected about you, or to review, modify, delete, or to request that we stop processing such personal information. If you have any questions, please contact us.